Telephone Support
For the cost of a local call from anywhere in Australia, the Quitline contactable on 131848 provides advice and assistance to smokers who want to kick the habit. It is open 24 hours a day, seven days a week, offering the assistance that a smoker may need to make a successful quit attempt.
The Quitline can help smokers plan their attempt, give advice on different techniques, provide information on the availability of stop smoking programs and supply written material on how to quit.
Quitline callers will be asked if they would like to be sent a free copy of the Quit Book. This is a self-help resource. The booklet offers invaluable information on the process of quitting, what to expect, and techniques on how to deal with the challenges faced when giving up smoking.
Callers can then be put through to experienced Quitline staff who have a wealth of experience and knowledge to assist smokers to quit for good, or help a relative or friend who is supporting a smoker to quit.
Research with a sample of callers to the Quitline shows that over 82% found the service helpful and relevant to their information needs, and would recommend it to their friends.
In fact since the National Tobacco Campaign was launched in June 1997 the Quitline has received nearly 100,000 calls. Smokers do want to quit and the Quitline offers that bit of extra help to make it easier.
Page currency, Latest update: 14 February, 2006